Shipping Policy

About us

Shipping Policy

All PulseAED orders are processed promptly and shipped directly from our certified distribution partner. Most customers receive their AED within 7–10 business days. Once your order ships, you will receive a confirmation email with tracking information.

In addition, every customer receives a PulseAED Welcome Packet within 3–5 days of placing their order. This packet includes helpful information about your device, placement tips, and what to expect when your AED arrives.

If you have any questions about your shipment or need assistance, please contact us at 1-855-GET-AED1 or support@pulse-aed.com.